FAQs
Why are Bees so important?
Bees are some of the most important pollinators, ensuring food and food security, sustainable agriculture, and biodiversity, and they significantly contribute to the mitigation of climate change and the conservation of the environment.
How long does a honeybee live?
A worker bee typically lives six weeks during the summer, and during that time it has a variety of different jobs — nurse, undertaker, architect, cleaner, attendant, guard, forager. However, worker bees that live in the wintertime have a longer lifespan and can live up to six months.
How do bees carry pollen?
A honeybee carries pollen in specialized sacs on its hindlegs. You might have seen one with bright yellow packets of pollen on its legs as it returns to a hive from foraging. Many native, solitary bees are covered in stiff hairs to which pollen sticks. These bees can carry pollen all over their bodies, depositing it and helping with pollination as they move from flower to flower.
How can you tell the difference between a worker bee, drone and queen bee?
A worker bee is the typical bee that you would see, and the queen looks similar except her abdomen is about twice the length of a worker. This allows her to drop her abdomen into a honeycomb cell to lay an egg at the bottom. A drone bee is larger than a worker and is fuzzier.
How much is shipping?
We ship via Australia Post, this cost is dependent on your location and is calculated at checkout.
How long after I place my order is it shipped?
We aim to ship all orders within 48 hours of the order being placed. If we are unable to for fill your order, we will be in contact within this timeframe.
Which freight company do we use?
We use Australia Post for all packages.
Where do we ship to?
We send packages all over the World.
Please Note : Unfortunately, due to customs restrictions, we are unable to ship honey to Western Australia and New Zealand.
How do I track my order?
When your box is dispatched, you will receive an email from Australia Post with your tracking number. You can visit their website to watch the parcel’s movements and know when to expect your delivery.
What do I do if I'm not happy with my purchase?
We will accept an exchange or refund within 14 days of purchase if you are not completely satisfied with your purchase. Purchase costs are not reimbursed unless a product is faulty or damaged.
What happens if my product turns up faulty or broken?
All products are inspected prior to shipment, however if you receive a product that is damaged, we will send you a replacement free of charge.